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Thank you for visiting our website. By browsing and using this site, you agree to adhere to the terms and conditions outlined below, which, in conjunction with our privacy policy, govern the relationship between Wooden Valley Winery and you in the context of this website.
"Ferreira Carpenter Estates", "us," or "we" refers to the website's owner, while "you" refers to the website’s user or viewer.
**Website Use Terms:**
- The content on this site is provided for general information and use only and is subject to change without notice.
- Neither Ferreira Carpenter Estates nor any third parties guarantee the accuracy, timeliness, performance, completeness, or suitability of the information and materials found on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- The use of any information or materials on this website is entirely at your risk, for which we shall not be liable. It is your responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
- This site includes materials owned by or licensed to us, including the design, layout, look, appearance, and graphics. Reproduction is prohibited, except in accordance with the copyright notice, which is part of these terms and conditions.
- All trademarks reproduced on this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorized use of this site may lead to a claim for damages and/or be a criminal offense. Occasionally, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not imply our endorsement of the websites, and we have no responsibility for the content of the linked websites.
- Any disputes arising from the use of this website are subject to the laws of the United States.
**Wine-Specific Conditions:**
**Legal Requirements:**
- You must be at least 21 years of age to order or receive alcoholic beverages from Wooden Valley Winery. Receipt of shipments containing alcohol requires the signature of a sober adult—a person at least 21 years old and not intoxicated. Wines purchased are for personal consumption only and may not be resold.
**Payment Methods:**
- All online orders must be placed using a credit card. We accept Visa, MasterCard, Discover, and American Express.
**Minimum Purchase:**
- There is no minimum purchase requirement.
**Shipping:**
- If we cannot ship directly to your state, we may arrange for the sale and shipment of our products through a third party. Note that wine prices, discounts, and shipping costs may differ when dealing through a third party.
- Ferreira Carpenter Estates uses Common Carrier (UPS, FedEx, USPS) as its default carrier. Ground shipping is available at current market rates. If air shipping is selected by the customer, all shipping charges are borne by the customer, regardless of wine club membership or purchase amount.
**Wine Care:**
- Wine is susceptible to temperature extremes. Exposure to hot, humid summer weather or cold winter conditions can adversely affect your wine during shipping. Wooden Valley Winery is not responsible for, and will not replace, wine that is damaged by extreme weather conditions during shipping. Once your order is picked up by the carrier, the responsibility for the wine transfers to the purchaser.
We stand behind the quality of our wines and will gladly replace or refund any bottle that is damaged, flawed or does not meet our customer's satisfaction. If you encounter such an issue, please return the unfinished portion of the original bottle to us for replacement.
According to regulations, we can only accept returns of alcoholic beverages if the product is corked or flawed. Additionally, we are unable to accept returns for wine damaged due to adverse weather conditions during shipment or if the wine was ordered in error. For returns of corked or flawed products, please get in touch with us at info@ to arrange for the return.
Upon receiving the returned wine, we will issue a refund to your credit card account for the cost of the wine, minus shipping and handling fees. If the original shipment was damaged or flawed, you will receive a full refund, including shipping and handling charges. For return instructions, please contact our tasting room at (917) 576-0516.
Copyright © 2024 Ferreira Carpenter Estates - All Rights Reserved.
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